At FINBYN TECHNOLOGIES PRIVATE LIMITED, customer satisfaction is important to us. This Refund Policy explains the terms and conditions under which refunds may be issued for services or products purchased through our website.
1. Eligibility for Refunds
Refund requests may be considered under the following circumstances:
- Duplicate payment made by mistake
- Service was not delivered as agreed
- Technical issues prevented successful service delivery
- Cancellation request approved before processing or service initiation
Refund requests must be submitted within 7 days from the date of payment or purchase.
2. Non-Refundable Items and Services
Refunds will not be provided for:
- Completed digital or software services
- Customized or personalized services
- Downloadable digital products after delivery or access
- Services already initiated or completed
- Promotional or discounted offers unless specifically stated
3. Cancellation Before Refund
Customers may request cancellation before the service process begins. Once work has started, refund eligibility may be limited or unavailable.
4. Refund Processing Time
If a refund is approved:
- Refunds will be processed through the original payment method
- Processing may take 5–10 business days
- Payment gateway or transaction charges may be deducted where applicable
5. Delayed or Missing Refunds
If you have not received your refund:
- Recheck your bank account
- Contact your payment provider or bank
- Reach out to our support team for assistance
6. Changes to This Policy
FINBYN TECHNOLOGIES PRIVATE LIMITED reserves the right to update or modify this Refund Policy at any time without prior notice.
7. Contact Us
For refund-related queries or support:
FINBYN TECHNOLOGIES PRIVATE LIMITED
NO.31, SECOND FLOOR, KBM HIGH RD, NUNGAMBAKKAM,
Nungambakkam, Chennai,
Chennai – 600034, Tamil Nadu, India
Email: your-email@example.com
Phone: +91 8945028455
